Legal Information

Jilie Terms & Conditions — Rules and Conditions of Use

Please read these Terms & Conditions carefully before using the jilie platform. Your registration or use of the platform constitutes acceptance of these terms.

Last Updated: January 2025 For Bangladesh Users

Account Registration & Eligibility

To open an account on the jilie platform, the user must be at least 18 years of age and a valid citizen or resident of Bangladesh. Each individual may only create one account, and creating multiple accounts will be considered prohibited. All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in account suspension or closure. It is your own responsibility to keep your login credentials confidential, and you may not allow third parties to use your account. If you notice any suspicious activity, please notify our support team immediately.

Deposits, Withdrawals & Payments

Only approved payment methods such as bKash, Nagad, and Rocket may be used for deposits and withdrawals at jilie. All transactions will be conducted in Bangladeshi Taka (BDT) and the minimum deposit amount will be determined according to the applicable terms. Withdrawal requests generally take 1–3 business days to process, and identity verification is mandatory. Using funds deposited in the account for money laundering or illegal purposes is strictly prohibited, and any such activity detected will result in account suspension. Separate terms may apply for using deposit bonuses or promotional offers, which will be stated on the relevant offer page. Any payment disputes must be reported to customer support within 72 hours.

Betting & Gaming Rules

All bets and gaming activities on the platform must be conducted honestly and for personal entertainment purposes. Any form of cheating, bot usage, group betting strategies, or exploiting system vulnerabilities is strictly prohibited. jilie's official records will be considered final in determining bet outcomes, and in the event of any technical error, the decision of the authority is binding. In the event of a disconnection during a live event, the user bears sole responsibility and no compensation will be provided for bets voided for this reason. Users may set their own betting limits at any time, which is part of responsible gaming practice. jilie reserves the right to forfeit winnings and permanently close an account if fraudulent behavior is proven.

Prohibited Activities

  • Operating an account on behalf of a minor.
  • Placing bets using automated software, bots, or scripts.
  • Selling or transferring an account to a third party.
  • Using the platform for money laundering or illegal financial activities.
  • Intentionally exploiting technical errors or attempting to hack the system.
  • Engaging in harassing or offensive behavior toward other users.

Privacy & Data Protection

Jilie is committed to protecting users' personal information and data is processed in accordance with our Privacy Policy. Information collected at the time of registration will be used solely for account management, identity verification, and service improvement. Personal information is not shared with third parties, except where required by legal obligation. All data transmissions are secured via SSL encryption. For more details, visit our Privacy Policy Visit the page.

Right to Amend Terms & Conditions

Jilie reserves the right to partially or fully amend these Terms & Conditions at any time, and a notice will be posted on the platform before the changes take effect. For significant changes, a notification may be sent to the registered email or mobile number. Continued use of the platform after any changes will be considered acceptance of the new terms. It is recommended that you review this page regularly to stay informed of the latest terms. If you object to any term, please stop using the platform and contact customer support.

Common Questions About Terms & Conditions

Yes, you must be 18 years of age or older to open an account on the jilie platform. Valid government-issued documents such as a national ID card or passport may be required during identity verification. Minors are strictly prohibited from creating or using an account, and any such account detected will be immediately suspended. We place the highest importance on the age verification process to ensure responsible gaming. To learn more, visit our Responsible Gaming Visit the page.

You may request to close your account at any time. After logging in, submit an account closure request from Settings, or contact customer support directly. Please make sure to withdraw any remaining balance before closing your account, as transactions may not be possible after closure. The withdrawal process may be delayed if identity verification has not been completed. Our FAQ More detailed guidance on this topic can be found on the page.

In the event of a terms violation, jilie may issue a warning, temporarily suspend, or permanently close the account. In cases of serious violations, the balance held in the account may be forfeited and legal action may also be pursued. A final decision will be made after a full investigation is completed in each case, and the user will be notified accordingly. If you believe the decision is unjust, you have the opportunity to appeal within the designated timeframe. Please contact our customer support to resolve all disputes.

No, each user may only open one account. If multiple accounts are detected using the same device, IP address, or payment information, all of them will be closed. Attempting to create multiple accounts to obtain bonus or promotion benefits will be considered fraudulent activity. If you are having trouble accessing your existing account, Login Reset your password from the page or contact support.

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